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Shocks & Struts in West Valley City, UT
Restore a smooth, controlled ride with shock, strut and suspension repair from ASE-certified West Valley techs, backed by a 12-month / 12,000-mile warranty*.
4118 W 3500 S, West Valley City, UT 84120 · Get Directions
Mon-Fri 7:30am-6:00pm | Sat 7:30am-4:00pm | Sun Closed ·
- Waiting room
- Free Wi-Fi
- Open Saturdays
- Walk-ins welcome
- Online booking
12-month / 12,000-mile warranty* on parts & labor
Honored at every Master AutoTech location · Serving Utah and Idaho since 1963
*Exclusions apply. Ask your service advisor for full warranty terms.

- ASE Certified Technicians
- Best of State Utah
- Top Workplaces
- Family Owned Since 1963
Master AutoTech West Valley replaces shocks, struts and suspension parts for drivers across West Valley City, Kearns and Magna. From potholes on 3500 South to the canyons on the weekend, worn suspension costs you control and tire life, and our repairs are backed by a 12-month / 12,000-mile warranty*.
Driving here is tough on suspension, from potholes on 3500 South to canyon roads on the weekend. Our shop is on 3500 South between 4000 West and 4400 West, and we can check your suspension while you shop at Harmons down the street.
Every technician at Master AutoTech West Valley is required to earn ASE certification within 90 days of joining the team.
Signs You Need Shock or Strut Replacement
Suspension wears slowly, so the signs are easy to miss:
- Bouncing more than once after a bump
- Nose-diving when you brake or squatting when you accelerate
- Body roll or sway in turns and crosswinds
- Clunking or rattling over bumps, often ball joints, bushings or sway bar links
- Harsh thuds or “bottoming out” over bumps and dips
- Oil leaking down the side of a shock or strut
- Cupped or uneven tire wear
- Pulling to one side or loose, wandering steering
- Vibration or a harsh, jarring ride
Icy roads, spring potholes, heavy loads and off-road trips all speed up suspension wear. Worn parts also lengthen stopping distances, so don’t put off an inspection if you notice these signs.
Suspension Parts We Service
Your suspension isn’t just about comfort. It keeps your tires planted for steering, braking and stability, whether you’re commuting on 3500 South, towing a trailer or heading up the canyons. Here’s what each part does and what we check:
- ShocksDampen bumps and body movement. Replaced in pairs when they leak, rattle or clunk.
- StrutsA shock and spring in one structural part. Leaks, noise or a bouncy ride mean a new pair.
- SpringsCarry the vehicle’s weight. Sagging or broken coils change ride height and handling.
- Ball jointsThe pivot points your wheels steer on. We check for torn boots and looseness.
- Control armsConnect the wheels to the body and hold alignment. We look for bends and worn bushings.
- Bushings & sway bar linksAbsorb vibration and limit body roll, and a common source of clunks when worn.
How Much Does Shock or Strut Replacement Cost in West Valley City?
Cost depends on whether your vehicle has shocks, struts or both, how many need replacing, and the parts you choose. Struts usually cost more than shocks because they’re a structural part of the suspension, and we replace them in pairs so the car handles evenly. An alignment is usually needed after strut replacement. We inspect first and quote the full job, alignment included, before any work begins.
We keep our prices competitive and upfront: you get an estimate and approve it before any work starts.
Need to spread out the cost? Master AutoTech offers several financing options, including the Goodyear Credit Card (6-month special financing on purchases of $250 or more), the Synchrony Car Care credit card, the 1stMILE Mastercard, Snap Finance, Acima, Surepay and RC Willey financing.
Why Choose Master AutoTech West Valley for Suspension Work
Replace in pairs
We replace shocks and struts in axle pairs so your vehicle handles evenly.
Full suspension check
Ball joints, control arms, bushings, springs and links inspected with every job.
Alignment in-house
We align your vehicle after strut work to protect your tires.
Warranty-backed
Parts and labor covered for 12 months or 12,000 miles.
Current Offers
Buy 3 Tires, Get the 4th Free
On new tires installed at Master AutoTech, October 1 – December 31, 2026. Ends December 31, 2026. See offer details.
More coupons & specials
Browse every current Master AutoTech coupon, plus our ProCare, Certified and Master service packages.
How Often Should You Replace Shocks and Struts?
Most shocks and struts last 50,000 to 100,000 miles. Potholes after Utah winters, towing, heavy loads and gravel roads shorten that. We recommend a suspension inspection once a year, ideally with your alignment.
| Condition | Recommendation |
|---|---|
| Normal driving | Inspect yearly; replace around 50,000–100,000 miles |
| Towing or heavy loads | Inspect every 6 months |
| After a hard pothole or curb hit | Inspect as soon as possible |
| New tires | Check suspension so worn parts don’t ruin new tread |
Maintain your suspension
Bouncy, loose or noisy ride? Book a suspension inspection or call 801-416-3972.
What West Valley City Drivers Say
“I’ve brought in two vehicles in the last week. The first is my business van for which they tested the catalytic converters and found one to be completely blocked off. After replacement the engine breathes like it should and pulls stronger than I ever remember it being. My second vehicle is a 2002 Toyota Camry. Rather than replace the catalytic converter they were able to perform a repair to the flex portion of the catalytic converter assembly for only $147! Thank you Brent!”
Doug M.
“These guys at this Master Muffler are absolutely the BEST!!!! I 100% trust their judgment when it comes to cars. I brought my last car to them and they took incredible care of it. I was looking to buy a used car and every car I brought them, they checked and told me if it was a good quality car or not. I highly recommend if you don’t have a mechanic you trust, to come see Jacob!”
Jocelyn B
“I love this place. It’s the only place I’ll take my car! The staff is so kind and knowledgeable, and I never feel like they are ripping me off or telling me that I need to fix things that don’t need to be fixed. They always take great care of my old car and give me the best tips for me to do what I can to keep it running too! They are always super fast and when it’s something that will take a long time to fix, they’re so good about calling me and keeping me updated on the progress! I love this Master muffler location!”
Jessie N.
About Master AutoTech West Valley
We’re a family-owned shop that treats every vehicle like it belongs to a neighbor. Master AutoTech started as Master Muffler in 1963 and grew into Utah’s largest auto repair franchise, and West Valley drivers have known this 3500 South shop by its Master Muffler mascot for years. Every technician here earns ASE certification within 90 days of joining the team. Meet our team.
You’ll find us on 3500 South between 4000 West and 4400 West, across from Holy Cross Hospital – Jordan Valley West, with I-215 a few minutes east. Look for the classic Master Muffler mascot sign on 3500 South and pull into our lot.
Wait in our waiting room with free Wi-Fi, or step out while we work: Harmons is a short walk east on 3500 South. We take care of drivers from West Valley City, Kearns, Taylorsville, Magna and Granger every day.
Download the Master AutoTech app and earn rewards
- Rewards & offersOffers and rewards land right in the app, not in a drawer full of coupons.
- Check-engine alertsSee the actual codes your car is throwing and message the shop about them.
- Maintenance trackingKnow what’s due and what’s overdue, with a weekly report on your vehicle.
- Glove BoxKeep registration, insurance and service records in one place.
How to get rewards: download the free app and your offers and rewards land right in it, ready to use at your next visit. Open the app before your visit to see what’s waiting for you. Book a Master Oil Change and get a free Master Link that connects your car to the app.

Areas We Serve
Drivers come to Master AutoTech West Valley for shocks and struts from across West Valley City, Kearns and Magna.
- West Valley City
- Kearns
- Taylorsville
- Magna
- Granger
- Hunter
- South Salt Lake
Mon-Fri 7:30am-6:00pm | Sat 7:30am-4:00pm | Sun Closed
Get Directions · 4118 W 3500 S, West Valley City
✓ 12-month / 12,000-mile warranty* *Exclusions apply.
✓ Financing available · See options
✓ Get rewards in the Master AutoTech app
Buy 3 Tires, Get the 4th Free
Buy 3 tires, get the 4th free, Oct 1 – Dec 31.
Ends December 31, 2026 · Details
Nearby Master AutoTech Locations
Master AutoTech South Salt Lake
5.5 miles away
3865 State St
Salt Lake City, UT 84115
Other Services at This Location
Frequently Asked Questions
Visit Master AutoTech West Valley
Master AutoTech West Valley
4118 W 3500 S
West Valley City, UT 84120
Get Directions
Mon-Fri 7:30am-6:00pm
Sat 7:30am-4:00pm
Sun Closed
Getting here
- From I-215: Take the 3500 South exit west; we’re on the left just past 4000 West, across from Holy Cross Hospital.
- From Magna: Head east on 3500 South; we’re on the right just past 4400 West.
- Parking: Pull into our lot on 3500 South, under the Master Muffler mascot.



