Master AutoTech respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Master AutoTech collects, uses, stores, and protects your information when you visit our website, use our services, communicate with us, or interact with any applications that connect with Google services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1 – Who We Are
Master AutoTech operates automotive repair and maintenance services across multiple locations and provides online tools to help customers schedule appointments, communicate with technicians, and access service information.
Our primary website is: https://masterauto.tech
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Phone: 801-679-6877
2 – Information We Collect
We may collect information in several ways when you interact with our website or services.
Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
• Contact us
• Request service or schedule appointments
• Fill out forms
• Communicate with us via email, phone, or text
This information may include:
• Name
• Email address
• Phone number
• Vehicle details
• Service requests or appointment information
• Messages or communications you send to us
We only collect personal information that is necessary to provide services or respond to your requests.
Automatically Collected Information
When you visit our website, certain information may automatically be collected, including:
• IP address
• Browser type and version
• Device type
• Pages visited
• Date and time of visits
• Referring website
This information helps us analyze website traffic and improve website performance and user experience.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
• Improve website performance
• Remember user preferences
• Analyze website usage
• Improve services and content
You can control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
3 – How We Use Your Information
Master AutoTech uses collected information for legitimate business purposes, including:
• Responding to customer inquiries
• Scheduling and managing service appointments
• Providing customer support
• Sending appointment confirmations and service updates
• Improving website functionality and user experience
• Monitoring website performance
• Sending service reminders, offers, or updates (when permitted)
We only use personal information for the purposes for which it was collected.
4 – SMS / Text Messaging Communications
If you provide your phone number, Master AutoTech may send text messages related to:
• Appointment confirmations or reminders
• Service updates
• Customer service communications
• Promotional offers or marketing messages
Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP to any message.
Mobile phone numbers and SMS consent information are not shared with third parties for marketing purposes.
5 – Information Sharing
Master AutoTech does not sell, rent, or trade personal information to third parties.
We may share limited information in the following circumstances:
Service Providers
We may share information with trusted third-party providers who assist with business operations such as:
• Website hosting
• Appointment scheduling systems
• Communication tools
• Analytics services
These providers are contractually obligated to protect your information and may only use it to provide services on our behalf.
Legal Requirements
We may disclose information if required by law or when necessary to:
• Comply with legal obligations
• Protect the safety or rights of customers or employees
• Enforce company policies
Text messaging consent data is never shared with third parties.
6 – Google API Data Use
Some Master AutoTech applications or integrations may access certain Google user data through Google APIs when authorized by the user.
This may include integrations with services such as Google Sign-In, Google Workspace tools, or other Google services that allow authorized access.
How We Use Google User Data
If you authorize access through Google, we may access limited information such as:
• Your Google account email address
• Your name
• Your profile picture
• Your Google account identifier used for authentication
This information is used only to:
• Authenticate your identity
• Provide access to authorized services
• Enable functionality requested by you
Limited Use of Google User Data
Master AutoTech’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically:
• Google user data is only used to provide or improve user-facing features.
• Google user data is never sold to third parties.
• Google user data is not used for advertising purposes.
• Google user data is not used to create marketing profiles.
• Google user data is not read by Master AutoTech employees or agents unless the user provides affirmative consent to view specific data, or access is necessary for security purposes or to comply with applicable law.
• Google user data is not used to create, train, or improve any machine learning or artificial intelligence models.
• Google user data is only accessed when necessary to provide functionality requested by the user.
Data Sharing Restrictions
Master AutoTech does not transfer Google user data to third parties except:
• When necessary to operate the service requested by the user
• When required by law
• When required for security or fraud prevention
All such access complies with Google’s API Services User Data Policy.
Data Retention
Google user data is retained only as long as necessary to provide the requested service or as required by law.
Users may revoke access to their Google account permissions at any time through their Google Account Security Settings.
To request deletion of data obtained through your Google account, contact [email protected]. Upon receiving a verified request, Master AutoTech will delete your Google user data within 30 days. When a user deletes their account, all information obtained from Google APIs will also be deleted.
7 – Comments and User-Generated Content
If visitors leave comments on the website, we collect the data shown in the comment form along with the visitor’s IP address and browser user agent string to assist with spam detection.
An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use that service.
8 – Embedded Content from Other Websites
Articles or pages on this website may include embedded content such as videos, images, or social media posts.
Embedded content behaves the same way as if the visitor has visited the external website directly. These websites may collect data about you, use cookies, or monitor interactions.
Master AutoTech is not responsible for the privacy practices of third-party websites.
9 – Data Security
Master AutoTech implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. These safeguards include encryption of data in transit using TLS/SSL and encryption of stored data at rest.
However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
10 – Data Retention
We retain personal information only as long as necessary to:
• Provide requested services
• Maintain business records
• Comply with legal obligations
When the data retention period expires for a given type of data, we will delete or destroy it. Information may be deleted when it is no longer needed for these purposes.
11 – Your Privacy Rights
Depending on your location, you may have rights regarding your personal information.
You may request to:
• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of personal information
• Opt out of marketing communications
Marketing emails include an unsubscribe option.
To make a privacy request, contact:
12 – Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will promptly delete it.
13 – Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, regulations, or services.
When updates occur, the Last Updated date will be revised. Continued use of the website after changes indicates acceptance of the updated policy.
14 – Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Master AutoTech
Website: https://www.masterauto.tech
Email: [email protected]
Phone: 801-679-6877
Effective Date: June 20, 2024
Last Updated: April 6, 2026
