Shocks & Struts in Pocatello, ID
Restore a smooth, controlled ride with shock, strut and suspension repair from ASE-certified Pocatello techs, backed by a 12-month / 12,000-mile warranty*.
105 N 4th Ave, Pocatello, ID 83201 · Get Directions
Mon-Fri 8:00am-6:00pm | Sat Closed | Sun Closed ·
- Waiting room
- Free Wi-Fi
- Walk-ins welcome
- Online booking
12-month / 12,000-mile warranty* on parts & labor
Honored at every Master AutoTech location · Serving Utah and Idaho since 1963
*Exclusions apply. Ask your service advisor for full warranty terms.

- ASE Certified Technicians
- Best of State Utah
- Top Workplaces
- Family Owned Since 1963
Master AutoTech Pocatello replaces shocks, struts and suspension parts for drivers across Pocatello, Chubbuck and Inkom. From potholes on 4th Avenue to the Portneuf Range on the weekend, worn suspension costs you control and tire life, and our repairs are backed by a 12-month / 12,000-mile warranty*.
Driving here is tough on suspension, from potholes on 4th Avenue to canyon roads on the weekend. Our shop is on North 4th Avenue in Old Town Pocatello, and we can check your suspension while you shop at Albertsons nearby.
Every technician at Master AutoTech Pocatello is required to earn ASE certification within 90 days of joining the team.
Signs You Need Shock or Strut Replacement
Suspension wears slowly, so the signs are easy to miss:
- Bouncing more than once after a bump
- Nose-diving when you brake or squatting when you accelerate
- Body roll or sway in turns and crosswinds
- Clunking or rattling over bumps, often ball joints, bushings or sway bar links
- Harsh thuds or “bottoming out” over bumps and dips
- Oil leaking down the side of a shock or strut
- Cupped or uneven tire wear
- Pulling to one side or loose, wandering steering
- Vibration or a harsh, jarring ride
Icy roads, spring potholes, heavy loads and off-road trips all speed up suspension wear. Worn parts also lengthen stopping distances, so don’t put off an inspection if you notice these signs.
Suspension Parts We Service
Your suspension isn’t just about comfort. It keeps your tires planted for steering, braking and stability, whether you’re commuting on 4th Avenue, towing a trailer or heading up the Portneuf Range. Here’s what each part does and what we check:
- ShocksDampen bumps and body movement. Replaced in pairs when they leak, rattle or clunk.
- StrutsA shock and spring in one structural part. Leaks, noise or a bouncy ride mean a new pair.
- SpringsCarry the vehicle’s weight. Sagging or broken coils change ride height and handling.
- Ball jointsThe pivot points your wheels steer on. We check for torn boots and looseness.
- Control armsConnect the wheels to the body and hold alignment. We look for bends and worn bushings.
- Bushings & sway bar linksAbsorb vibration and limit body roll, and a common source of clunks when worn.
How Much Does Shock or Strut Replacement Cost in Pocatello?
Cost depends on whether your vehicle has shocks, struts or both, how many need replacing, and the parts you choose. Struts usually cost more than shocks because they’re a structural part of the suspension, and we replace them in pairs so the car handles evenly. An alignment is usually needed after strut replacement. We inspect first and quote the full job, alignment included, before any work begins.
We keep our prices competitive and upfront: you get an estimate and approve it before any work starts.
Need to spread out the cost? Master AutoTech offers several financing options, including the Goodyear Credit Card (6-month special financing on purchases of $250 or more), the Synchrony Car Care credit card, the 1stMILE Mastercard, Snap Finance, Acima, Surepay and RC Willey financing.
Why Choose Master AutoTech Pocatello for Suspension Work
Replace in pairs
We replace shocks and struts in axle pairs so your vehicle handles evenly.
Full suspension check
Ball joints, control arms, bushings, springs and links inspected with every job.
Alignment in-house
We align your vehicle after strut work to protect your tires.
Warranty-backed
Parts and labor covered for 12 months or 12,000 miles.
Current Offers
More coupons & specials
Browse every current Master AutoTech coupon, plus our ProCare, Certified and Master service packages.
How Often Should You Replace Shocks and Struts?
Most shocks and struts last 50,000 to 100,000 miles. Potholes after Idaho winters, towing, heavy loads and gravel roads shorten that. We recommend a suspension inspection once a year, ideally with your alignment.
| Condition | Recommendation |
|---|---|
| Normal driving | Inspect yearly; replace around 50,000–100,000 miles |
| Towing or heavy loads | Inspect every 6 months |
| After a hard pothole or curb hit | Inspect as soon as possible |
| New tires | Check suspension so worn parts don’t ruin new tread |
Maintain your suspension
Bouncy, loose or noisy ride? Book a suspension inspection or call 208-254-5069.
What Pocatello Drivers Say
“Great place to take your vehicle for repairs, especially if you are in a time crunch. They will take great care of you and your vehicle. They do well with diagnosis, trouble shooting, communication, price quotes, time quotes, and especially getting you back on the road. Fair pricing and friendly service.”
Jess
“One of the best shops around! Friendly crew and management. Honest with repairs needed as well as fair pricing to match. High quality work done in a timely manner as I’m a mom and don’t have much time to wait around. As a woman I’m afraid of shops taking advantage but the manager showed me the problems and explained the risks and how easy to fix it would be. 10/10 recommend and I will be returning and using this shop only!”
Bailey C
“The team at Master Muffler did a great job with a total replacement of the Air Conditioning system in my 1999 GMC truck. I year later there was a malfunction with a part and they went the extra mile to get the system repaired. This is the best shop in Pocatello – their word is their bond.”
Todd Johnson
About Master AutoTech Pocatello
We’re a family-owned shop that treats every vehicle like it belongs to a neighbor. Master AutoTech started as Master Muffler in 1963 and grew into Utah’s largest auto repair franchise, and our Master Muffler mascot still stands over this Old Town shop. Every technician here earns ASE certification within 90 days of joining the team. Meet our team.
You’ll find us on North 4th Avenue in Old Town Pocatello, a few blocks from Caldwell Park and the Old Town restaurants. Look for our red Master AutoTech tower and the Master Muffler mascot on the corner and pull into our lot.
Wait in our waiting room with free Wi-Fi, or step out while we work: Oliver’s, Buddy’s Italian and the Old Town coffee shops are a short walk away. We take care of drivers from Pocatello, Chubbuck, Inkom, McCammon and Idaho State University every day.
Download the Master AutoTech app and earn rewards
- Rewards & offersOffers and rewards land right in the app, not in a drawer full of coupons.
- Check-engine alertsSee the actual codes your car is throwing and message the shop about them.
- Maintenance trackingKnow what’s due and what’s overdue, with a weekly report on your vehicle.
- Glove BoxKeep registration, insurance and service records in one place.
How to get rewards: download the free app and your offers and rewards land right in it, ready to use at your next visit. Open the app before your visit to see what’s waiting for you. Book a Master Oil Change and get a free Master Link that connects your car to the app.

Areas We Serve
Mon-Fri 8:00am-6:00pm | Sat Closed | Sun Closed
Get Directions · 105 N 4th Ave, Pocatello
✓ 12-month / 12,000-mile warranty* *Exclusions apply.
✓ Financing available · See options
✓ Get rewards in the Master AutoTech app
Nearby Master AutoTech Locations
Master AutoTech Chubbuck
3.6 miles away
4534 Yellowstone Ave
Chubbuck, ID 83202
Other Services at This Location
Frequently Asked Questions
Visit Master AutoTech Pocatello
Master AutoTech Pocatello
105 N 4th Ave
Pocatello, ID 83201
Get Directions
Mon-Fri 8:00am-6:00pm
Sat Closed
Sun Closed
Getting here
- From I-15: Take a Pocatello exit into Old Town and head to North 4th Avenue; we’re at 105 North 4th.
- Parking: Pull into our lot on 4th Avenue, under the mascot sign.



